Use your bank card, ApplePay, Google Pay, or a Bank Transfer to fund your account with USD or your local currency.
With this method of funding, you will be buying USDT on ethereum which will be credited directly to your account (wallet address) as USD.
Tip: To receive crypto or transfer crypto from another wallet, see How To Receive Crypto
Before you begin ....
Note: Funding your account with a card or bank transfer has higher fraud filters than other regular card purchases
(e.g similar to a cash advance w/o the cash advance fees).
Therefore, your financial institution may require you to complete and additional step like verify via text message, email or 3Ds verification.
Please ensure that your payment method information matches exactly as in your bank statement and your document or ID.
1. Go to Payment Menu > Add Funds
2. Select + Funds via Buying Crypto
3. Select your local currency (if other than USD)
To select your local currency (other than USD) click on the dropdown next to the currency and search or select your desired currency
4. Enter total amount of funds you want to add and click Pay Now
5. If this is your first time buying, you will need to submit your information for verification (KYC)
Skip to step 6 if you have already submitted your KYC
a) On the "Please enter your email screen" your BananaCrystal email will be pre-filled, click Next
We recommend that you don't change because if you return to fund your account again you will need to submit your information all over again.
b) Verify your Email by entering the code sent to your email
c) Fill in your Personal Details exactly as they appear on your document
d) Enter your address
e) Attach your document or ID and your Selfie
To submit your photos you can do it via desktop or using your mobile phone
e) After you submit your KYC info and photos, please allow 5 - 10 minutes for your KYC to be processed.
6. If you have submitted your KYC details before, simply add or select a payment method from the
dropdown.
7. Review and confirm your funding order, check to authorize, agree to the terms, and Confirm.
6. You will be redirected back to your dashboard and your funding order will be processed in a few minutes (5 - 10 minutes).
What To Do If Your Funding Order Is Not Going Through