Can I link my card to Apple Pay or Google Pay?
Currently, it’s not possible to link your card to Apple Pay or Google Pay. However, we are working on enabling this feature in the future. Stay tuned for updates!
How do I link my card to Alipay?
To link your card to Alipay, follow these steps:
- Open the Alipay app on your mobile device.
- Navigate to the “Wallet” section.
- Select “Add Payment Method” and choose “Bank Card.”
- Enter your card details, including the card number, expiration date, and CVV.
- Follow the on-screen instructions to verify your card.
- Once verified, your card will be successfully linked to your Alipay account.
Alternatively, you can follow the instructions outlined in this video tutorial:
How do I link my card to WeChat Pay?
To link your card to WeChat Pay, follow these simple steps:
- Open the WeChat app on your mobile device.
- Tap on the “Me” tab at the bottom right corner.
- Select “Wallet” and then tap on “Cards.”
- Tap on “Add a Card” and select your card type.
- Enter your card details, including the card number, expiration date, and CVV.
- Follow the on-screen instructions to verify your card.
- Once verified, your card will be successfully linked to your WeChat Pay account, and you can start using it for payments.
If you encounter any difficulties, refer to the instructions provided in this video tutorial:
What should I do if I can’t add my card as a payment method?
If you encounter challenges adding your card as a payment method, consider these steps:
- Confirm that your Online Features and E-commerce settings are enabled. If you haven’t applied for this feature, please complete the VIP Bypass form for approval. Once processed, you’ll gain the ability to make online purchases. Access the form here: https://www.bananacrystal.com/bc-debit-card-vip-form/
- Check whether the bank has categorized the merchant as high-risk. Kindly provide the merchant’s name so we can liaise with our bank partner for clarification.
- Note that while some merchants may not permit our card to be added as a payment method, it can still be utilized directly for payments.
- Ensure your card is activated before attempting to add it as a payment method.