How do I check my card balance?
To check your card balance, follow these simple steps:
- Access Your Account: Visit https://app.bananacrystal.com/cards/requests/new and navigate to the “My Cards” tab.
- View Your Cards: Under the “My Cards” tab, you will see a list of your cards. Select the card for which you want to check the balance.
- Check Balance: Look for the card balance section beneath your selected card. Click on it, and wait for the data to load. Your current balance will then be displayed.
By following these steps, you can easily check the balance of your card.
Can I request a statement of account to verify my current balance?
To request a statement of account, please provide:
- Name:
- Card #:
- Email Address:
- Statement Date Coverage:
⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.